Policy on Returns and Refunds
Modafinil-Canada does not handle or distribute prescription medications. We are not responsible for any harm or loss resulting from the use of medications obtained through our third-party pharmacy partner if the information provided by you is inaccurate, misleading, or incomplete. While we strive to keep all content on our website, including product descriptions, as up-to-date as possible, we cannot guarantee the accuracy, completeness, or timeliness of the information. The images and product representations on our site are for illustrative purposes only. We cannot be held liable for any discrepancies in the photographs, including packaging details.
Availability of products on our website may vary. If you have a specific brand preference, please mention it when placing your order. Please note that we do not offer refunds if the pharmacy is unable to fulfil your order or an item is out of stock. For further information on cancellations and refunds, please refer to the guidelines provided on modafinil-canada.org.
Since we do not sell prescription medications directly, we cannot accept returns of such products. Unused or unwanted medication should be taken to a local pharmacy for safe disposal.
If you no longer need your prescribed medication, you may be eligible for a refund by returning the package. To initiate this, please follow the process outlined below.
Customers may cancel their orders before payment is processed through PayPal or MasterCard, typically within 24 hours. If the package status shows as “Sent,” customers must contact us to inform our support team of their cancellation request. Our team will then provide detailed instructions on how to proceed with the refund.
By adhering to our return and refund policies, customers are entitled to receive a full refund, including any associated costs. If any clarification is needed, our support team will provide the necessary information.
To complete the refund process and return your package, please ensure you provide your order number, full name, mailing address, phone number, and any other relevant details (e.g., if the package has been opened but you still wish to receive a full refund).
Here are some situations in which you may be eligible for a return when you shop online at Modafinil-canada.org:
(1) It was an error on your part, and now you’re unhappy with the product.
(2) The item you got is fine.
(3) The product you got is wrong
(4) Duplicate goods were sent to you.
(5) You declined delivery because the item or packaging was damaged.
(6) Something is amiss (parts only)
(7) I am sorry, but the cargo has gone missing.
Take note! The most convenient option is to use a credit or debit card to purchase the package. Because of this, we can refund your money more quickly than with bank transfers.
Options for Cancelling an Order
You can cancel your order at any time and for any reason after placing it on our website. Once your cancellation is processed, you can expect a refund within 1 to 15 business days, though the exact timing may depend on your bank.
Additionally, you have up to 30 days from the date of delivery to return any items without needing to provide a reason. Claims can be filed by customers or third parties acting on their behalf within 30 days of receiving the goods.
To cancel your order or exercise your right to return, please contact us at contact@modafinil-canada.org.
Options for Cancelling an Order
Here are the instructions for getting in touch with our customer support team:
Electronic mail
write to sales@modafinil-canada.org
Cell phone
+1 219 224 3936
Please be specific when describing your consultation in correspondence with us, whether by email or letter.
In addition to the rights guaranteed by law, we provide this policy.
Dispose of any medications in a proper landfill or recycling bin. For information on how to properly dispose of old medicines, contact your neighbourhood pharmacist.
Additionally, within 30 days after delivery, any consumer may return an item(s) without providing a reason. Customers or third parties acting on their behalf have 30 days to file a claim after receiving the goods.
Please notify us at contact@modafinil-canada.org if you want to cancel your purchase and use your right to do so.